FAQ

 1) Where are you from?

We are an Italian Company based in Pordenone, very close to Venice.

2) Where are your products made?

Our swimwear suits are entirely Made by us in Italy.

3) What methods of payment do you accept?

Accepted payment methods

  • Paypal.
  • Credit and debit cards
  • Prepaid Cards
  • Klarna
  • In italy cash on delivery is also accepted

All payment methods are without additional costs

 

4)How do you ship

We ship to European Union, the Unted Kingdom and Switzerland  using  DHL Express. 

We ship to North America using DHL Express.

In Italy we use GLS, Nexive and Bartolini. 

 


5) What are the shipping costs?

 

Shipment to the European Union, the United Kingdom and Switzerland costs 4.99 euro.

 

Shipment to the US and Canada Costs 12 Euro.

6) When I will get my order?

We try to ship all order within 1 working day, although a delay of 24-48 hours is sometimes possible.

We offer next day delivery to Italy,

Shipments to the European Union and the United Kingdom are delivered in 1-2 days, while delivery to the US and Canada requires 2 working days. 

if you are having trouble with a missing order after 5 days, please write to our support chat, there  may be an issue with you order.

 

7) How do I track my order

You will receive an order confirmation via email, as well as a shipping notification when your order ships. You can trace an online order by viewing the tracking details in that email: By logging in to your customer account. Or If you don't have a customer account write to our support chat for help.


8) What is your return policy?

Should you be dissatisfied in any way with our product, we are happy to refund your money if you return the items within 21 days of delivery. For more information please refer to our refund policy page https://www.sixbikini.com/en/p...

 

 

Contacts, help requests

You can contact us using the following methods:

Using our website chat service

Sending an email to info@sixbikini.com

Writing to us on Instagram: @sixbikini