1)
How do you ship?
We ship to the European Union, United Kingdom and Switzerland using DPD.
We ship to North America using UPS Express.
In Italy we use GLS, Nexive and Bartolini.
2)
What are the shipping costs?
Shipment to the European Union, the United Kingdom and Switzerland costs 4.99 euro.
Shipment to the US and Canada Costs 18 Euros
3) When will I get my order?
We try to ship all order within 1 working day, although a delay of 24-48 hours is sometimes possible.
We offer next day delivery to Italy,
Dpd shipments to Austria,Germany and France are delivered in 2-3 days.While dpd orders for other countries generally require an additional day.
Delivery to the US and Canada requires 2-3 working days.
4)
What is your return policy?
Size changes are free in Europe, while they cost 6 due to shipping costs for US and Canada.
Should you be dissatisfied in any way with our product, we are happy to refund your money within 15 days of delivery.
Products should be undamaged, the refund will happen only after the product has been delivered back to us.
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